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How can we help?
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Getting started
Set up your account, invite your team, write your first note.
Sessions and notes
Recording, dictation, groups, languages and editing drafts.
Note checks
Issues, fixes, rule packs and your note rules.
EHR delivery
Copy and export, and the browser extension.
Admin and security
Roles, retention, Part 2 and audit logs.
Billing and account
Plans, invoices, seats and cancellation.
Popular articles
- 01Write your first note in ten minutesFrom sign-up to a signed note: pick a template, capture a session, review the evidence, sign.
- 02Record a group sessionEnroll members, confirm each member's consent, and get an individualized section for every participant.
- 03Supported languagesWhich languages can be captured live, which need an upload, which we have measured, and which aren't supported.
- 04Understanding compliance findingsWhat severity means, where each rule comes from, and how one-click fixes work.
- 05Install the browser extensionDeliver signed notes into a web-based EHR, field by field.
Talk to a person
support@getmargent.com
Email us. A person reads every message.
Support staff can see client information only with your organization’s permission, and every access is logged. Please don’t email client information.
System status
Is Margent working?
A live check you can run from this page. We'll publish uptime history once we have the monitoring to back it.
Live check from your browser
Contacting the AI service…
Uptime history
We don't publish uptime figures or an incident history yet, because we don't have the monitoring to back them. A hosted status page is planned. Until then, the check on the left is real, and we tell affected customers directly when something breaks.