The people who listen for a living deserve tools that listen back.
Margent exists to give behavioral health clinicians their time back — and to do it in a way they can check, line by line, instead of taking on faith.
Notes at nine. Every night.
Ask a community mental health clinician when they write their notes and you’ll hear the same answer: after the last session, after the kids are in bed, on Sunday. Surveys of behavioral health clinicians routinely put documentation at around a third of the working week. It’s one of the most cited reasons people leave the field.
The first wave of AI scribes made notes faster. It didn’t make them trustworthy. A fluent paragraph that invents a medication dose or misses a disclosure of suicidal thoughts is worse than no draft at all — and a clinician reviewing at 10pm can’t tell the difference without re-listening to the whole session.
So we built the opposite of a black box. Every sentence Margent writes links to the moment it came from. Every compliance finding cites the rule behind it. Every rule comes from your own policies, payers and state — not ours. And nothing leaves the building without a clinician’s signature.
We support clinical judgment. We never replace it.
Behavior
Jordan reported completing two of three planned walks early in the week, then remaining in bed through the weekend after receiving a job rejection on Thursday.
1:03 · Jordan · “Honestly, kind of rough. The first half was okay, I went on two of the walks we planned. Then Thursday I got another rejection email and I basically stayed in bed through the weekend.”
Behavior
PHQ-9 was 16 (moderately severe), up from 13 two weeks prior, with hypersomnia, fatigue and reduced appetite.
2:52 · Hannah Whitfield · “Thank you for telling me that. Two walks before Thursday is something I want to come back to. I also saw your PHQ-9 from the check-in this morning came in at 16, up from 13 two weeks ago.”
Behavior
Jordan reported full adherence to sertraline over the past two weeks.
Unsupported — no moment in the session or chart says this. Review before signing.
From the live demo: a fictional CBT session. The amber sentence is the one the verifier caught.
Five rules we don’t bend.
Each one shows up as a concrete product decision. If it didn’t, it wouldn’t be a principle.
- 01
Clinician first
The person in the room with the client is our customer, even when someone else signs the contract. If a feature saves an administrator an hour and costs a clinician ten minutes, it doesn't ship.
In the product
Drafts in your voice and format. Findings arrive before you sign, not in an audit six months later.
- 02
Evidence over trust-me
Fluent text is cheap. Every sentence, code and finding we produce shows where it came from, so you can check it in one click instead of taking our word for it.
In the product
Sentence-level links to the transcript, chart or policy. A separate verification pass flags anything unsupported.
- 03
Configurable by default
A CCBHC in Michigan and a solo LMFT in Oregon don't follow the same rules. Organizations set the rules once — programs, payers, state requirements, templates — instead of asking every clinician to remember them.
In the product
Note rules: organization → program → template → field overrides, built from your own policies and approved by your clinical leaders.
- 04
Privacy as a product feature
Clients tell clinicians things they haven't told anyone. Protecting that isn't a compliance checkbox; it's part of what we build and how we decide.
In the product
Live audio not stored by Margent, your retention window, Part 2 consent built in, no training on your data, and no client information before the BAAs are signed.
- 05
Human in the loop
AI can draft, check and suggest. Judgment, signatures and anything that reaches a client stay with people.
In the product
Nothing auto-submits. Fixes are suggestions. Outbound messages and routines wait for approval.
What we won’t do.
Written down so you can hold us to it. These are in our terms and BAA, not just on this page.
- We won’t: Train any model on your data — ours or our providers'.
- We won’t: Sign, submit or send anything without a person approving it.
- We won’t: Hide a rule. Every finding links to the policy or regulation behind it.
- We won’t: Put a badge on the page before the audit is done.
- We won’t: Make you sign a long contract to find out if it works.
Built by clinicians and engineers, in the same room.
A small, remote, US-based team. Every product decision has a licensed clinician in it.
Clinical leadership
Licensed clinicians who have run community programs and chart reviews set our clinical standards.
AI and evaluation
Engineers who measure accuracy with clinicians labeling alongside them, not just benchmarks.
Integrations
People who have shipped HL7 and FHIR interfaces into agency EHRs and stayed for go-live.
Implementation and support
Former QA leads, supervisors and EHR trainers who answer the phone.
Independent clinicians who can tell us no.
Advisors review our clinical content, rule packs and AI evaluation sets, and publish dissent when they disagree. Seats are being filled now.
- Psychiatrist, community mental healthMedication management, measurement-based careSeat open
- Clinical director, CCBHCCertification criteria, care coordinationSeat open
- Addiction medicine physicianASAM criteria, 42 CFR Part 2Seat open
- Licensed clinical social worker, school-based careMinors, FERPA, family consentSeat open
- Certified peer specialistLived experience, client-facing languageSeat open
- Health privacy attorneyHIPAA, Part 2, state AI lawsSeat open
Interested in serving? Tell us about your practice.
See your own notes, checked before you sign.
Thirty minutes, in your EHR, with the note type your team argues about. Or open the live demo — no signup, no client information.