Record in the browser on the phone you already carry. The crisis note follows your template, crisis codes are checked against exact time, and a missing 24-hour follow-up is flagged before you sign.
Crisis encounter note
Mobile Crisis Response · 95 min · 90839 + 90840
No follow-up contact is scheduled within 24 hours of a crisis encounter.
CCBHC Criteria 2023 §2.c · Org policy CL-19 §6
Suggested fix: Add the planned follow-up contact to the note, or the reason there isn't one.
What changes with Margent
Record on the phone
Record in the browser on the phone you carry. Native apps for offline, locked-screen recording are planned.
Crisis note template
Precipitant, C-SSRS, Stanley-Brown safety plan, means restriction, disposition and collateral contacts.
Time checked against the code
Note checks confirm exact crisis time and the 90839/90840 rules before the note is signed.
Follow-up checked
A crisis note with no follow-up contact or reason is flagged before signing. Sending check-ins is planned.
Each step names the product that does the work. A person approves anything that leaves the building.
Record on the phone in the browser app, after consent. Audio streams to transcription and isn't stored by Margent.
The C-SSRS, safety plan and means-restriction prompts follow your crisis template, in order.
Exact start and stop times are checked against 90839/90840, and routine psychotherapy on the same date is blocked.
Note checks flag a crisis note with no follow-up planned. Drafted check-ins that a clinician approves are planned; today they run on sample data only.
Each one comes configured for this setting, cites its source, and can be tightened per program, template or field.
In the starter note rules
5 rules · your QA lead approves eachCrisis psychotherapy time thresholds (high severity)
CPT® 90839/90840 descriptors; Maumee Valley Health Partners Provider Manual §7.3
No routine psychotherapy or 90785 with 90839 on the same date (high severity)
CPT® Psychiatry guidelines (crisis psychotherapy); NCCI PTP edits
Crisis follow-up within 24 hours (high severity)
CCBHC Criteria 2023 §2.c (crisis services); Org policy CL-19 §6
Safety plan after positive C-SSRS (critical severity)
Org policy CL-19 §4; Stanley & Brown (2012) Safety Planning Intervention
Risk assessed when risk is flagged (high severity)
Org policy CL-19 §2; Joint Commission NPSG 15.01.01
Your QA lead approves every rule before it's enforced. Upload your own policies, and Margent proposes more, each linked to the page it came from.
Bring a crisis encounter that causes rework. In 30 minutes, in your own EHR, we'll draft one, check it against your rules and show you every source.